Holiday Update (11/3/2021)
Order processing times:
We do our very best to process all our orders as quickly as possible but due to a significant influx of orders at this time it may take up to 14 days to process your order before shipment. When your order is ready for shipment you will receive an automatic notification with the applicable tracking number. We ask for your patience and cooperation during this busy time.
Holidays and Shipping Deadlines:
In order to guarantee delivery by Christmas please submit any relevant orders by end of the day on November 30, 2021. We encourage our customers to get their orders in early to ensure timely delivery. After the date, we will continue to do our best to fulfill your orders as quickly as possible, but there is no guarantee for orders to be delivered by Christmas.
Our business in West Hollywood will be closed on the following dates:
November 25 (Thu)
December 24 (Fri)
December 25 (Sat)
January 1 (Sat)
January 2 (Sun)
January 3 (Mon)
Showroom Hours and Pick-Up Option:
Our showroom in West Hollywood is open for customers and no appointment is needed. You can also order online in advance and select in-store pickup option for your pickup.
Store Hours: Tues - Sun 11 AM to 6 PM
ETA for Out-of-Stock Items:
Most items we offer are hand-crafted by artisans. So, the production is naturally limited and there are also delays in production for many items. In addition, due to the current global supply chain crisis, there are unexpected huge delays of many shipments. So, we are unable to offer you the information about when they will be restocked. We appreciate your kind patience, and please sign up on the respective product page(s) if you would like to be notified when they are restocked.
Free Shipping within Continental US with Purchase of $375 or More:
Exclude AK and HI. Other restrictions could apply. Please find details under the Shipping & Delivery Tab in each product page.
Thank you and we are looking forward to a lovely holiday season.