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Click Here for Our Important Update about Holiday Order Processing Time -- Free shipping within Continental US with purchase of $375 or more!

Holiday Shipping Schedule & Store Hours 2025

The holiday season is here! To make sure your gifts arrive in time, please review our shipping schedule and plan ahead. We’ll do our very best to process and ship your order as quickly as possible, but due to the busy season, delivery times may take longer than usual.

For Los Angeles customers, you’re welcome to shop in person at our West Hollywood store, or order online and select Store Pickup at checkout for a quick and free option.

Holiday Order Deadline

Order by December 1 (Monday) at 12 PM (PST) in order to ensure your order to be delivered by Christmas.
(Please note: delivery times depend on carrier schedules, and delays may occur.)

Most orders ship via FedEx Ground or USPS Priority Mail/First Class, depending on package size and destination.

Order Processing Time

We process all orders as quickly as possible, but during the peak season it may take up to 7 business days to fulfill your order. Thank you for your kind patience and understanding.

Expedited Shipping

If you’d like your order sooner, we can provide an expedited shipping quote.
Please email us before placing your order with the following details:
– Items you wish to order
– Recipient’s name, address, and phone number

Holiday Hours / Shipping Schedule (Store & Shipping Closures)

  • December 22 (Mon) – Open 11 AM – 6 PM
  • December 23 (Tue) – Open 11 AM – 6 PM
  • December 24 (Wed) – Closed
  • December 25 (Thu) – Closed
  • December 26 (Fri) – Open 11 AM – 6 PM
  • December 27 (Sat) – Open 11 AM – 6 PM
  • December 28 (Sun) – Open 11 AM – 6 PM
  • December 29 (Mon) – Closed
  • December 30 (Tue) – Open 11 AM – 6 PM
  • December 31 (Wed) – Closed
  • January 1 (Thu) – Closed

The online shop is open 24/7, but there will be no shipping on 12/24–12/25, 12/29, and 12/31–1/1 (including expedited orders).

Free Shipping Offer

Enjoy Free Shipping within the continental U.S. on orders of $375 or more.
(Excludes AK and HI. Other restrictions may apply—see Delivery tab on product pages for details.)

Thank you, and have a great holiday season!

Team TOIRO