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New Team Member Wanted!


Join the team! 

We are looking for a very strong candidate who will be responsible for the day-to-day operation of the shop, online marketing, event planning, and make sure the exceptional customer service. The candidate must also be a creative-minded positive person who loves Japanese culture (especially food culture), has appreciation in artisanal products, and is willing to grow our business together.

 

QUALIFICATIONS

  • Love Japanese food and culture. Having knowledge about donabe (Japanese earthenware pot) cooking is a strong plus.
  • Must be able to work 5 days/ week including weekend and holidays.
  • Great team player/ leadership skills.
  • Strong multi-tasking skills. Strong ability to manage tasks under high pressure.
  • Bilingual in English and Japanese is a strong plus.
  • Excellent communication and story-telling skills (in both writing and verbal).
  • Must be a quick learner to build detailed knowledge about every product.
  • Prior experience in event planning is a strong plus.
  • Clean, detail oriented, and high ability in multi-tasking.
  • Proficient in MS Word/ Excel/ Outlook. Must be able to operate/ quickly learn how to operate Shopify and other online applications.
  • Good with photography and/ or computer graphic skills is a plus.
  • Great social media skills.
  • Honest, positive, energetic and reliable.
  • Team player who can work well with others and is willing to help others.
  • Able to lift and move a heavy box (40 – 50 lbs).
  • Love to cook/ above basic cooking skill is a strong plus.
  • Experience in retail/ hospitality/ marketing industry is preferred.
  • Must be US citizen or green card holder/ work visa holder with valid CA driver’s license.

 

RESPONSIBILITIES CAN INCLUDE BUT NOT LIMTED TO

  • Making sure the best customer service (both in person and online).
  • Understand all the products and can explain each product and background stories to the customers.
  • Taking inventory/ stocking/ packing/ shipping orders.
  • Placing orders.
  • Correspondence with the business clients and vendors (both in English and Japanese).
  • Making display and writing information cards of products.
  • Online marketing including social media and newsletters.
  • Creating new product pages/ product photo shoot.
  • Translation of Japanese instruction material, etc. into English.
  • Assisting in test kitchen.
  • Planning events and workshops.
  • Planning marketing and promotion including newsletter and social media.
  • Planning and assisting any other tasks as assigned.

 

EXPERIENCE:

  • Retail Sales: 1 year (Preferred)
  • Customer Service: 1 year (Preferred)
  • Online marketing (Preferred)

EDUCATION:

Associate Degree or higher (Preferred)

PREFERED HOURS:

This is a full-time position. 5 days/ week, and must be able to work a flexible schedule including weekends and holidays.

SALARY:

Hourly rate and it will be discussed at the interview.

HOW TO APPLY:

Please send an email including cover letter and resume to info@toirokitchen.com. Application without cover letter will not be accepted. Please write “TOIRO FULL TIME POSITION” in the subject line.